Contents Cleaning & Pack-Out

Water, smoke, and mold damage threaten your personal belongings as much as your structure. Our contents restoration team carefully inventories, packs, transports, and restores your possessions at our climate-controlled facility using ultrasonic cleaning, ozone chambers, and freeze-drying technology.

Contents Cleaning & Pack-Out

Certified & Trusted by Industry Leaders

IICRCRIAEPA Lead-SafeBBB AccreditedState Farm Partner

What's included

Contents Cleaning & Pack-Out

Professional restoration of your belongings — because some things are irreplaceable.

Detailed Inventory & Documentation
Every item is photographed, catalogued with condition notes, and barcoded for tracking. This inventory directly supports your insurance claim with line-item documentation.
Climate-Controlled Storage
Your belongings are stored in our secure, temperature- and humidity-controlled facility throughout the restoration of your home, preventing further deterioration.
Ultrasonic Cleaning
Microscopic cavitation bubbles remove smoke residue, soot, and contaminants from hard goods, electronics, and delicate items without abrasive scrubbing.
Document & Photo Recovery
Freeze-drying technology preserves water-damaged documents, photographs, books, and artwork that would be destroyed by conventional drying methods.
Textile & Fabric Restoration
Specialized laundering, dry cleaning, and ozone treatment restore clothing, bedding, drapes, and upholstery damaged by water, smoke, or mold.
Electronics Restoration
Circuit board cleaning, corrosion treatment, and component-level restoration can save water- and smoke-damaged electronics that appear beyond repair.

In-depth

How Our Contents Cleaning & Pack-Out Process Works

When disaster strikes your home, the structural damage gets the immediate attention — but your personal belongings are equally at risk. Family photographs, important documents, heirloom furniture, electronics, and everyday essentials can all suffer severe damage from water, smoke, soot, and mold. Our contents restoration service is designed to save as many of your possessions as possible, using professional cleaning, drying, and deodorization techniques unavailable to the general public.

Contents Cleaning & Pack-Out

The pack-out process begins with a room-by-room inventory. Our team photographs each item, notes its condition, and assigns a barcode for tracking throughout the restoration process. This documentation serves as the foundation for your insurance contents claim and ensures nothing is lost or misplaced. Items are carefully packed in clean materials and transported to our climate-controlled restoration facility.

At our facility, each item receives treatment appropriate to its material and damage type. Hard goods are cleaned ultrasonically — high-frequency sound waves create microscopic bubbles that gently remove contaminants from surfaces without damage. Water-damaged documents and photographs are stabilized through freeze-drying, which removes moisture without the warping and sticking that occurs with conventional drying. Textiles go through specialized laundering with restoration-grade detergents and ozone deodorization.

Throughout the process, you have access to your inventory through our online portal where you can track item status, make notes, and communicate with your restoration coordinator. When your home is ready, we deliver your restored belongings and unpack them to your specifications. Items determined to be non-restorable are documented with photos and condition reports to support replacement claims with your insurance company.

Our track record

Trusted by Northern Virginia Homeowners

Items Restored Annually
75,000+
Restoration Success Rate
85%
Secure Storage Capacity
12,000 sq ft
Avg. Turnaround Time
7-14 days
Sandra Ogunyemi

"After our house fire, I thought we had lost everything. Flood Doctor packed out our entire home, and their team restored things I never imagined could be saved — including my late mother's photo albums and my husband's vinyl collection. The online tracking system kept us informed the whole time. Truly remarkable work."

Sandra Ogunyemi
Homeowner in Ashburn

Everything you need

Related Services

Fire & Smoke Cleanup
Complete fire restoration including the structural cleaning that happens while your contents are being restored off-site.
Water Damage Restoration
Structural restoration that often requires a pack-out to protect belongings during drying and reconstruction.
Odor Removal
Deodorization of both structure and contents to eliminate smoke, mold, and water damage odors.
Mold Remediation
Mold-contaminated belongings require specialized cleaning to remove spores and mycotoxins safely.
Document Recovery
Freeze-drying and specialized techniques to preserve water-damaged important documents and photographs.
Electronics Restoration
Component-level cleaning and corrosion treatment for water- and smoke-damaged electronics.
Insurance Documentation
Detailed contents inventories with photos and condition notes that support your insurance claim.

Frequently asked questions